Privacy Policy is committed to respecting your privacy. We want to provide a safe, secure user experience. We will use our best efforts to ensure that the information you submit to us remains private and is used only for the purposes stated below. This notice reflects our commitment to you and applies to all information collected or submitted on the web site. By visiting, you are accepting the practices described in this notice.

What Information Do We Collect At

General Information
We automatically gather information about all users collectively, such as, for example, what areas of users visit most frequently, what web sites they came from, what computer platform they use and what services on they access most frequently.
This data helps us determine what is most beneficial for our users and how to continually create a better overall experience for them. This data does not include personally identifying information, and we use this general information only in aggregate form.

Personal Information
In order to provide some of the services on, we ask you to provide personal information such as, for example, your name, e-mail address, home address, move date and account numbers. In addition, from time-to-time, we may ask you for additional information, such as, for example, information and feedback about your interests and opinions. We only collect this personal information if you provide it to us voluntarily.
We use the information we collect for a variety of purposes, such as responding to your requests, customizing your experience on our web site, improving our services, and communicating with you about your account and about products and services that we think will be of interest to you.

Online Security
We use Secure Socket Layer 128-bit encryption technology and a secure internal computer system to protect personal identifying information used on While this technology does not completely guarantee the security of your information, it does make it very difficult for information to be stolen or intercepted while being transferred and stored.

A "cookie" is an element of data that a web site can send to a browser, which then may get stored on a computer. The cookie can be used to identify a repeat user to the site that placed the cookie on the computer. Cookies also can be used to track your movement from page to page, or within a single page of a web site. Some of's web pages use cookies. For example, you receive a cookie when you access the Move Planner and Address Changer. uses cookies because, among other things, they allow us to personalize content, banners, and promotions that you see on our site. We also use information obtained from cookies to learn how you navigate through
You can set your browser software to notify you when receiving a cookie, and you have the option not to accept cookies at all. Because some of our services require the use of cookies, if you refuse to accept cookies or if you remove a cookie that is on your computer, it will affect your ability to log into certain areas and your ability to use certain of the tools and content on

Contact Us encourages you to give us feedback. Please click here to submit your feedback. Any feedback that is submitted becomes the property of Feedback, such as customer suggestions or testimonials, may be used for a variety of purposes, including, for example, our marketing purposes or to contact users about our site.
Update effective February 15, 2006


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